What's your experience of Tax Credits?

Did you make a claim for the year 2003/04?

Yes

No

How long did it take to get the payment?

Was the payment correct?

Yes

No

If not, how long did it take to put it right?

Did the Inland Revenue overpay you and make recovery?

Yes

No

How did the Inland Revenue recover monies overpaid? '

How did the recovery affect you? '

Did you understand the decisions of the Inland Revenue?

Yes

No

Any other comments, or problems with the Tax Credit Award letter? '

You do not have to give us your contact information, unless you want to.

First part of postcode (ie S45)