Sample Letters: To A Credit Card Company Concerning Joint Liability

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To A Credit Card Company Concerning Joint Liability

Your name:

Your address:

When did you buy the item? (enter the date)

What was the item? (include model number, brand, type etc.)

How much was the item?

How much did you pay on your credit card?

A credit card company will only have responsibility for problems with goods if the goods cost £100 or more. However, the amount you paid on your credit card does not have to be £100 or more.

Name and address of shop:

What type of credit card did you use? (it must be a credit card, not a debit card or a charge card)

What date did you notice the fault?

What are the faults with the item?

When did you contact the shop about these faults?

What did you want the shop to do?

Please remember that you must keep making any payments to the credit card company. The fact that you have problems with your goods does not entitle you to stop paying.

Address of credit card company:

Delete Rich Text File

Last updated: March 21, 2007