Problems With Services: Options for resolving a problem with services when your statutory consumer rights have been breached
If you believe that one of your statutory consumer rights as noted above have been breached , you may be entitled to, for example:-
- compensation (see below)
- rescind the contract and get a refund
- if goods were installed without reasonable care and skill, a repair, a replacement, a reduction in the purchase price or termination of the contract with a refund
- stop the contract before it has been completed
- ask the trader to correct the problem
- force the trader to carry out a contract.
- Statutory consumer rights for services
- When the statutory consumer rights do not apply
- Affirming the contract
- Options for resolving a problem with services when your statutory consumer rights have been breached
- Compensation for goods and services
- Breach of contract
- Non-statutory contractual rights
- Alternative dispute resolution schemes and trade association codes of practice
- Guarantees and extended warranties
- Actions for personal injury or damage to property
Last updated: March 20, 2007